Electronic Toll Collection System in the Republic of Belarus

+375 172 798-798; +375 25 798 95 95;
+375 44 798 95 95 ; +375 29 798 95 95;
 e-mail: info@beltoll.by 

1. Feature Description

Having violated the procedure for using toll roads, the User has an opportunity to pay forpassage in accordance with a single toll tariff (STT*) to avoid charging a substitution fee.

* STT-Single Toll Tariff.

The User can make a single toll tariff payment in 2 ways:

  • Make a manual single toll tariff payment (MSTT);
  • Make an autamatic single toll tariff payment (ASTT).

Note! Only a single charge is allowed as a single toll tariff payment, following which,  the User must contact the nearest Point of Service to check the on-board device and resume the STT feature. Otherwise, the single toll tariff payment feature will be unavailable.



2. Tariffs

STTimgTariff EN

Further details about the tariffs applicable in BelToll system are available on beltoll.by in the BelToll System/Toll Rates section.

3. Manual Single Toll Tariff Payment (MSTT)

You can make a single toll tariff payment within only 2 hours following the violation of the procedure for using toll roads.

You can pay in the following ways:

  • In your Web Self-Care Account on beltoll.by;
  • At any BelToll Point of Service after filing a corresponding application.

 

Making a MSTT in your Account

1) Enter your Web Self-Care Account on beltoll.by.

2) Enter the Contract Info / Enter MSTT section.

3) Choose the appropriate contract and press the MSTT button.

4) Select the required account and the vehicle number.

5) Pay attention to the period when the violation will not be formed!

6) Select the circumstances of violating the procedure for the use of toll roads from the list.

7) Press the Enter MSTT button.

8) Confirm the payment amount.

9) If necessary, download the receipt of payment to your electronic device.

Attention! The User selects the circumstances of violating the procedure for the use of toll roads from the list independently.

Please note: 

  • To make a MSTT, the User must have a contract registered in the ETC-System, if there is no contract, then it should be concluded at any Point of Service.
  • he MSTT amount is charged off the User’s account provided that he/she has a valid contract for the usage of toll roads and valid means of payment (the OBU is no blocked, for the prepaid mode — there are enough funds on the account balance to be charged off, for the postpaid mode — there is a valid fuel card specified in the contract).

 

Making a MSTT at a BelToll Point of Service 

1) When contacting a Point of Service agent, please provide the following information:

  • An identity document;
  • A power of attorney or any other document provided for in the legislation that confirms the authority of a representative.

2) Describe the circumstances of violating the procedure for the use of toll roads to the agent.

3) Sign the application for a single toll tariff payment and get a receipt for the payment, if necessary.

Attention! The User selects the circumstances of violating the procedure for the use of toll roads from the list independently.

4. Automatic Single Toll Tariff Payment (ASTT)

In case of using the automatic single toll tariff payment feature when documenting an incident, the payment amount is charged off the toll road User’s account.

Note! This is possible in case the User has a valid contract for the usage of toll roads and valid means of payment (the electronic payment device is not blocked, for the prepaid mode — there are enough funds on the account balance to be charged off, for the postpaid mode — there is a valid fuel card specified in the contract).

Please note:

  • The feature is only available for the vehicles registered in BelToll system.
  • The feature can only be used after activating the SMS Notification of Violations feature (for at least one main number under the contract).
  • Automatic single toll tariff payment charge-off eliminates the formation of violations* within the next 2 hours. No substitution fee is payable for such violations.

* Charge-off of single toll tariff payment in the amounts established for the cases of nonpayment excludes the formation of violations in relation to non-payment and false payment. Charge-off of single toll tariff payment in the amounts established for the cases of false payment excludes the formation of violations in relation to false payment only.

 

Activation

There are several ways to activate the automatic single toll tariff payment feature:

 

ASTT feature activation in your Account

1) Enter your Web Self-Care Account on beltoll.by.

2) Enter the Activate SMS Notification Feature / ASTT section.

3) Choose the appropriate contract.

4) If you haven’t activated the SMS Notification of Violations feature yet, do this.

5) Check the ASTT feature for the selected account and vehicle(s) number(s) (ASTT feature).

6) Read and accept the Terms of Use of the feature.

7) Click the Save button. You will receive a corresponding SMS message to the specified number as soon as the feature is activated.

 

ASTT feature activation at a BelToll Point of Service

1) Contact a Point of Service and make sure that you have activated the SMS Notification of Violations feature. If not, activate it.

2) Provide the following to the PoS agent:

  • An identity document;
  • A power of attorney or any other document provided for in the legislation that confirms the authority of a representative.

3) Read the Terms of Use of the ASTT feature available at the Point of Service and sign the feature activation application.

4) A corresponding SMS will be sent to the number you specified following a successful activation of the ASTT feature.

Note! You can only activate the ASTT feature at a Point of Service for all the vehicles registered in BelToll system under the relevant contract.

 

Deactivation of the ASTT feature

A toll road user can disable the Automatic Single Toll Tariff Payment feature at any time both in their Web Self-Care Account on beltoll.by and by signing a corresponding application at a customer service point (the application forms are available at the customer service points).

Please note! The users who have post-pay contracts or are exempt from payment for passage of toll roads can only disable the Automatic Single Toll Tariff Payment feature at a customer service point for all the vehicles registered in BelToll system under the relevant contract.

5. Types of SMS

In case of using the feature of automatic single toll tariff payment, the User receives the following SMS:
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6. Types of violations / Circumstances of the violation:

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