In compliance with Clause 37 of the Provision 340 on toll collection procedure for passage of motor vehicles on toll roads of the Republic of Belarus approved by the Council of Ministers of the Republic of Belarus on 30.04.2013 (hereinafter Provision), the Operator has the right to recall the electronic payment device for subsequent exchange by placing the relevant information on the official website.
The recalled OBUs should be returned to the Customer Service Point within 14 calendar days period. If the on-board unit is not returned within the specified period, it will be blocked.
In compliance with Clause 37 of the Provision 340 in case the toll road user fails to return the blocked OBU within the specified term, he looses the right to get back the deposit as well as prepayment balance. If the OBU is blocked it could not be further used for conducting payments for the use of toll roads. In this case a vehicle using the blocked OBU will be registered as a violator and the information about the fact will be forwarded to the Transport Inspection.
If the user has a pre-pay contract, he is obliged to return the OBU to any Customer Service Point.
If the user has a post-pay contract, he is obliged to return the OBU to the servicing organization with which the contract has been concluded, or to the Customer Service Point listed in the table below:
- Return of the recalled onboard units (post-pay contracts):
Fleet Card Issuer
Customer Service Point address
Minsk, Briketa Str., 31
Grodno, Ponemunskaya, 2e
Vitebsk, Beshenkovich. shosse, 12
Mogilev, Jakubovskogo Str., 51B
Gomel, Tekstilnaya Str., 8-122
09.00 - 18.00, Mon. - Fri.
M1/E30 - border with Russia, Vitebskaya oblast', Dubrovenskiy rajon, 608 km (Left side), Redki, Lukoil PS №31
M1/E30 - border with Poland, Brest, Katin Bor str. 111a (Right side, entry to Belarus), Beltransoil PS, Entry from Katin Bor Str.
M1/E30 - border with Poland, Brestskiy rajon, Kozlovichi, 1km (Left side, exit from Belarus), kiosk BelToll